Comcast, Sterling Heights, MI, USA [2005-Present]
Customer Account Executive Academic Secretary III, Dept. of Mathematics
2002-Present
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Directing phone calls and walk-in traffic.
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Process and reconcile travel reports and non P.O. vouchers for Professors.
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Procurment of supplies for office, maintaining weekly Math bulletin and sorting and distributing mail.
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Produce letters and memos.
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Sorting and updating of incoming post document applications in File Maker Database.
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Event planning.
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Arrange travel/hotel accommodations for visiting guests.
Headhunter/Recruiter
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COLD CALLING!!!
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Infiltrated various fortune 1000 companies via telephone to obtain the names and phone numbers of the company's IT staff to be sold to companies looking to staff their departments.
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Log results from tests and Quality Assurance reports into computer database.
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University of Michigan, Ann Arbor, MI Outpatient Clerk III, Internal Medicine
2000-2002
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Schedule patient appointments.
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Operate multi-line phone.
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Mailed patient reminders and maintain physicians clinics weekly
Boston Market, Ann Arbor, MI Manager
1996-2000
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Handle money transactions and bank deposits.
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Supervised 10 employees on each shift and trained all new employees.
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Maintained inventory.
Education
Washtenaw Community College, Ann Arbor, MI,
Field of study is Education, 2001-present
Ypsilanti High School, Ypsilanti, MI,
1997
Certifications
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Windows 2000 including outlook
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EWS w/knowledge of Care Web.
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All Microsoft Applications and Typing Certification 60 wpm.
